Draft, pending legal review. This text is a first draft and is not yet in force as reviewed legal advice.
Who we are
Adjira, 26H, H Block, Punjab Small Industries Society, Lahore, Pakistan, 54000. Privacy contact: [email protected].
Two roles
We are the controller for account, billing, support, product analytics, and marketing site data. We are a processor for the visitor data our customers collect, under the DPA.
What we collect and from where
Account details you give us, billing details held by Paddle (our reseller and merchant of record, which collects payment details itself), usage of the product, support messages, and, only with your consent, analytics about marketing site and app use.
For our customers' website visitors we process, as a processor, device characteristics (screen, graphics, processor) used to detect fraud and link visits from the same device. They are kept only for the session's retention period, like the browser user agent, and never shared across customers.
Purposes and legal bases
Contract for running your account; legitimate interests for security and service improvement, balanced against your rights; consent for analytics; legal obligation for invoices.
Analytics boundaries
Analytics cookies are off until you accept them. Before that, the marketing site counts visits without cookies: Google Analytics in consent mode and Microsoft Clarity in no-consent mode. Global Privacy Control counts as a refusal.
Retention
Account data is kept while the account is active and deleted or anonymised afterwards, except invoices, which we keep as the law requires. [TO BE PROVIDED: retention table from the retention policy]
Recipients and subprocessors
See the subprocessor list. Paddle.com, our reseller and merchant of record, also uses billing and payment details as a controller in its own right, under its own privacy notice.
International transfers
Transfers outside the EEA and UK rely on standard contractual clauses or an adequacy decision.
Your rights
Access, correction, deletion, restriction, portability, objection, and withdrawing consent at any time through Cookie settings. You may complain to your supervisory authority.
Cookies
See the cookie notice.
Changes
Material changes are announced ahead of time.